Africazine:
Zambia’s Chilanga South faces significant mobile network challenges, prompting urgent action from authorities.
Member of Parliament Ngenda Situmbeko reports that the Zambia Information and Communications Technology Authority (ZICTA) has instructed three mobile operators to enhance their network coverage. This directive follows a September 2026 assessment revealing that none of the operators—Airtel, MTN, and Zamtel—met service standards, leading to poor connectivity in the area.
ZICTA Takes Action on Poor Network Coverage
MP Situmbeko highlighted that the assessment identified specific issues at various network sites, including operational inefficiencies and weak signal strength. Key locations affected include Chilanga North University and Makeni Jackson Kingdom Hall, where residents have reported significant connectivity problems.
Particularly concerning was Zamtel’s performance, with approximately one in every ten call attempts failing. This level of service is unacceptable, and ZICTA’s intervention aims to rectify these issues swiftly.
Zambia: Key figures on network coverage issues
- Assessment conducted in September, 2026
- 14 days for operators to submit corrective action plans
- Approximately one in every ten call attempts failing for Zamtel
Next Steps for Network Improvement
- Mobile operators to submit corrective action plans within 14 days
- ZICTA to conduct a follow-up assessment after interventions
Residents of Chilanga South are poised for improved mobile connectivity as ZICTA enforces necessary changes.
