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ECG Honors Loyal Customers During Customer Service Week Celebrations

By Africazine

The Electricity Company of Ghana (ECG) has recognized 10 Special Load Tariff (SLT) customers in the Ashanti West Region during its 2026 Customer Service Week celebrations.

The awards were presented between October 27 and 29, 2026, as part of the theme “The Extra Mile.” The honored companies included XY Plywood Ghana, World Cool Stone Quarry, Asawus Company Ltd, Kumasi Cement Ghana Ltd, Niwota Company, Lancaster Kumasi City Hotel, Guinness Ghana Ltd, Twellium Ghana Company Ltd, Kasapreko Company Limited PLC, and China Mall Kumasi.

ECG Celebrates Customer Loyalty in Ashanti Region

The 2026 Customer Service Week was observed from Monday, October 26, to Friday, October 30, across ECG’s operational areas. The awards recognized the loyalty, prompt bill payments, and consistent patronage of the honored companies.

During the presentations, Ing. George Amoah, General Manager of ECG’s Ashanti West Region, expressed gratitude to the companies for their contributions to ECG’s success. He emphasized the importance of improving power supply reliability and expanding capacity to support local businesses.

Commitment to Customer Service and Business Growth

The theme for this year’s celebration highlighted ECG’s dedication to enhancing customer service and fostering business growth. Ing. Amoah stated that the company aims to keep the lights on to ensure profitability for businesses, which in turn supports job creation and a better future for the youth.

Management of Ashanti West Region ECG also took the opportunity to interact with these key customers, gathering insights into their operations and challenges. This engagement is part of ECG’s strategy to strengthen relationships with strategic customers.

Future Plans for Power Supply Improvement

  • ECG will continue to delight customers and support their businesses.
  • Management plans to undertake system improvement projects across the Ashanti West Region.
  • Efforts will focus on enhancing power supply reliability and increasing capacity.

ECG’s recognition of its customers underscores the importance of strong partnerships in ensuring reliable power supply.

ECG Honors Loyal Customers During Customer Service Week Celebrations

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