Africazine:
Zamtel is revolutionizing digital services in Zambia with innovative solutions.
The company has launched the MyZamtel Super App, along with two new features: Create Your Own Bundle and Kongola Malaiti. These initiatives aim to enhance customer control over connectivity and financial services.
Zamtel Launches MyZamtel Super App for Customers
The MyZamtel Super App allows users to access Zamtel services seamlessly. Customers can create personalized bundles tailored to their specific needs, enhancing their experience with the platform. This innovation is designed to provide greater convenience in managing connectivity.
Additionally, Zamtel introduced Kongola Malaiti, accessible via *115#. This feature brings digital financial services closer to users through a straightforward USSD channel, making it easier for everyday customers to engage with Zamtel’s offerings.
Zambia: Key figures on digital innovations
- MyZamtel Super App
- Create Your Own Bundle
- Kongola Malaiti via *115#
Government Support for Technological Advancement
Dr. Brilliant Habeenzu, Permanent Secretary at Zambia’s Ministry of Technology and Science, emphasized the importance of technology and innovation in driving economic growth. The government’s Grow Zambia Agenda aligns with Zamtel’s initiatives to foster homegrown digital products.
Next Steps for Zamtel’s Digital Strategy
- Expand access to connectivity and financial services across Zambia.
- Continue developing homegrown digital products through Zamtel and Zamtel Money.
Zamtel is paving the way for a digital future in Zambia.
