Africazine:
Nairobi residents can now access land valuation services more conveniently with new decentralised centres.
The Nairobi City County Government has announced a directive to decentralise land valuation and rates enquiry services to various sub-counties. This initiative aims to improve efficiency and reduce congestion at central offices, enhancing service delivery for residents.
Nairobi Expands Land Valuation Services to Sub-Counties
The Nairobi City County Government is taking significant steps to decentralise land valuation services. Governor Johnson Sakaja highlighted that this move will streamline land management and ensure timely support for residents regarding valuation and rates-related matters.
Under the new arrangement, residents can access services at several sub-county customer care centres, including Ruai, Dandora, Makadara, Umoja I, and Embakasi East. This change allows residents to inquire about land valuation and rates without the need to travel to City Hall.
Nairobi: Key figures on land valuation services
- Sub-county customer care centres: Ruai, Dandora, Makadara, Umoja I, Embakasi East
- Additional enquiry points: Huduma Centres in Makadara, Eastleigh, Kibera
Improving Access and Efficiency for Residents
The decentralisation initiative aims to ease congestion at central offices and improve turnaround times for service delivery. By allowing general enquiries at Huduma Centres, the county government is further expanding access to essential services.
Governor Sakaja encourages residents to utilise these newly established service points for faster and more convenient assistance. This initiative is expected to address persistent land-related challenges in Nairobi, bringing essential services closer to the people.
Next Steps for Nairobi’s Land Services
- Monitor the effectiveness of decentralised services
- Gather feedback from residents on service delivery
- Continue to expand service points as needed
Nairobi’s decentralisation of land services brings essential support closer to residents.
