Africazine:
QCell Sierra Leone strengthens its presence in Kambia with a new Customer Care Shop.
The telecommunications leader has opened a new outlet at Kambia 2 Check Point, enhancing access to affordable services. The shop will serve as a hub for SIM registration, customer support, mobile services, and QMoney transactions.
QCell’s Commitment to Customer Care in Kambia
The opening ceremony attracted a diverse group of community members, including leaders, local authorities, and youth representatives. This engagement reflects QCell’s dedication to customer satisfaction and financial inclusion. The new shop aims to reduce the distance customers must travel for support, making services more accessible.
During the event, QCell officials highlighted the importance of the new facility in improving service delivery. The shop is designed to be a one-stop service point, ensuring that residents can easily access essential telecom and mobile money services.
Sierra Leone: Key figures on QCell’s New Customer Care Shop
- QCell’s new Customer Care Shop at Kambia 2 Check Point
- Engagement sessions and product education at the opening
- QMoney sensitization session for secure money transfers
Community Response to QCell’s Expansion
Community leaders have welcomed the new shop, viewing it as a timely intervention to boost local economic activity. They believe that improved communication and easier access to digital financial services will benefit residents significantly. The QMoney sensitization session further emphasized the advantages of using mobile money for everyday transactions.
Next Steps for QCell’s Expansion
- Continued engagement with community members
- Further expansion of services across Sierra Leone
- Ongoing education on QMoney benefits
QCell's new Customer Care Shop in Kambia is a significant step towards enhancing community access to essential services.
