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Vietjet Relocates Check-In Counters to Enhance Passenger Experience

By Africazine

The relocation of check-in counters by Vietjet is set to enhance travel experiences for passengers.

Starting December 13, 2025, Vietjet flights from Ho Chi Minh City to Thanh Hoa and Hanoi will operate from a new check-in area. This move aims to reduce congestion and improve passenger convenience, especially during the busy travel season for public holidays and the Lunar New Year in 2026.

Vietjet’s New Check-in Area Enhancements

The new check-in area at Hall A of Terminal T1 will feature upgraded services and modern technologies designed to streamline the check-in process. These enhancements are expected to significantly ease congestion, particularly during peak travel times.

Vietjet has proactively informed passengers about the relocation and has implemented clear signage throughout the terminal. Support staff will be available in both Hall A and Hall B to assist travelers in navigating to the correct check-in area, ensuring a smooth experience.

Vietjet: Key figures on flight operations

  • 380 additional flights added during the New Year 2026 holiday peak
  • Nearly 78,000 additional seats provided on key domestic routes

Upcoming Travel Periods and Preparations

  • Peak travel period for public holidays and Lunar New Year in 2026

Vietjet's relocation of check-in counters promises to enhance passenger convenience during peak travel times.

Vietjet Relocates Check-In Counters to Enhance Passenger Experience

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