Africazine:
Guaranty Trust Bank (Liberia) Ltd is set to revolutionize banking in Liberia with a new core banking system.
The bank plans to implement this upgrade in March 2026, aiming to enhance operational efficiency and improve service delivery. The transition will bolster processing speed, system reliability, and reduce transaction turnaround times across all branches and digital platforms.
GTBank Liberia’s Commitment to Innovation
The Managing Director of GTBank Liberia, Ikenna Anekwe, highlighted the importance of this transition for customer service. He stated that the move reflects the bank’s dedication to providing superior banking experiences. Anekwe emphasized the bank’s focus on innovative solutions to enhance customer satisfaction.
During the transition, which is expected to take a few hours, customers may experience temporary service interruptions. GTBank Liberia is committed to minimizing disruptions and ensuring a smooth transition.
Liberia: Key figures on Core Banking System Transition
- Transition planned for March 2026
- Expected to last a few hours
Customer Support During Transition
GTBank Liberia is preparing its Technical and Customer Experience Teams to work continuously during the migration. They will provide regular updates to customers about the transition process. The bank urges customers to be patient and understanding as they implement this significant upgrade.
Next Steps for GTBank Liberia
- Transition to the new core banking system in March 2026
- Continuous updates to customers during the transition
- Minimization of service disruptions during the upgrade
GTBank Liberia is poised to enhance the banking experience with its upcoming core banking system upgrade.
