Mukuru Gets DTMFI License to Boost Financial Inclusion in Zimbabwe’s Underserved Communities
In a major stride towards enhancing financial accessibility, Mukuru, a leading provider of next-generation financial services, has officially been awarded a Deposit-Taking Microfinance Institution (DTMFI) license in Zimbabwe. This significant milestone is set to reinforce the company’s mission of driving financial inclusion, particularly for underserved groups including small and medium-sized enterprises (SMEs), women, youth, people with disabilities, and rural populations.
Mukuru has established itself as a vital component of Zimbabwe’s financial landscape over the past two decades, proudly serving over three million customers nationwide. According to Mukuru’s Group CEO, Andy Jury, this new license aligns seamlessly with Zimbabwe’s National Financial Inclusion Strategy, which is championed by the Reserve Bank of Zimbabwe.
“We are thrilled to leverage our extensive network and digital capabilities to empower underserved communities across Zimbabwe,” stated Jury. He emphasized that Mukuru is committed to bridging the gap between formal and informal financial services. The company aims to unlock economic opportunities with innovative financial products that enable people to send, store, spend, and even borrow with ease.
One of the standout aspects of Mukuru’s strategy is its ability to build customer trust. Jury believes that relevant financial inclusion hinges on product uptake. With Mukuru’s trusted brand and strong reputation, more people are likely to embrace digital financial offerings.
At present, Zimbabwe faces significant challenges in financial inclusion, particularly in rural areas where about 63% of the population resides. The DTMFI license will enhance Mukuru’s capability to serve remote communities effectively, as the business already boasts over 250 owned access points, with 40% situated in rural locations. Furthermore, Mukuru collaborates with more than 500 partner access points across the nation.
Doug Tait-Knight, CEO of Mukuru Zimbabwe Financial Services, expressed that meaningful financial inclusion uplifts communities. “Our DTMFI service offerings can reduce travel costs and enhance security, allowing clients to receive money digitally without the need to cash out in person,” he explained. This change is particularly beneficial given that over 90% of individuals receiving remittances currently cash them out.
He further added, “We are committed to providing innovative digital solutions that cater to all customers, including those facing mobility challenges or small business owners looking to expand.” Mukuru’s strategy is well-positioned not just to meet the needs of individuals, but also to contribute positively to Zimbabwe’s broader economic landscape.
As Mukuru embarks on this exciting new chapter, it bears the potential to significantly improve financial accessibility for marginalized communities in Zimbabwe, encouraging a more inclusive economic environment.
For anyone interested in the evolving landscape of financial services in Zimbabwe, keep an eye on Mukuru as it transforms the financial lives of many.
#Zimbabwe #FinancialInclusion #BusinessNews #Tourism #WorldNews


