Naheel Nizamudeen, an Indian national, won the grand prize of 10 million dirhams in the draw for the 232 Big Ticket Abu Dhabi series which took place on Sunday.
Nizamudeen won with ticket number 278109 purchased on September 26.
However, Nizamudeen, who gave an address for Kollam district in Kerala state, could not be reached by the show host on his two contact numbers.
An automated message in English and Malayalam indicated that the incoming call feature was not available and will resume after recharging. Another contact number was not reachable.
Organizers said they would continue to try to contact Nizamudeen.
Meanwhile, Angelo Fernandes, an Indian expat living in Saudi Arabia, won the second prize of 1 million dirhams with his ticket number 000176 purchased on September 25.