Adoption of innovative tech for the infrastructure has transformed public services across cities in the Middle East, thanks to solutions like digital payments. As one of the regional candidates bidding for the status of a smart city, Dubai has also been rolling out initiatives for sustainable growth through digitisation in everyday life.
Dubai’s electricity and water authority has been in the news for use of smart meters and other gadgets like Rammas, a virtual employee for customer care . Showing the inclusive side of its growth plans, DEWA has now embedded a hearing loop to its telepresence systems, which will assist people of determination.
Hearing impaired residents of Dubai will be able to get all the information they need with glitch-free communication facilitated by wireless signals. The magnetic waves generated by the combination of a coil and microphone, can be detected by a hearing aid or cochlear implants, making sure people of determination get the message accurately.
The system is available with video chat screens meant for serving residents trying to access DEWA’s services. It’s one more in a long list of initiatives by the local water and power body for empowering people of determination.
After modifying its buildings as per guidelines of Dubai’s design code to strengthen people with disabilities, DEWA also facilitated visual communication along with written assistance through its website. Its online portal and app received 96% and 95% ratings respectively, when it comes to access for people of determination.
With initiatives like these and access to literature for visually impaired people, Dubai has joined regional cities which are using tech for extending smart living to people of determination. Among similar innovations, AI equipped glasses to guide those with visual impairments and a device to tackle disabilities by stimulating the brain, are emerging as game-changers from the Middle East.