Abu Dhabi Government Unveils New Agreements And Showcases Government Digitalization Progress At GITEX Technology Week 2021


As part of its participation in GITEX Technology Week for 2021, the Abu Dhabi Government, represented by the Department of Government Support – Abu Dhabi (DGS), is highlighting the strong collaboration between 31 government and academic entities and showcasing 100 digital initiatives and projects, all designed to bring customers a full range of services that are proactive, personalized, collaborative and secure.

GITEX Technology Week is one of the world’s largest annual consumer computer and electronics trade show, exhibition, and conferences, and is being hosted at the Dubai World Trade Centre from October 17th to 21st 2021. The Abu Dhabi Government’s presence at the event shows how committed it is to continually innovate and collaborate with partners in order to drive a strategy of digitalization of government services.

Among the innovations presented at the show, the opening day saw the Abu Dhabi Government Pavilion launch an integrated platform to effectively manage incidents and emergencies in a cohesive manner. The system, which connects the Abu Dhabi Emergency, Crises and Disaster Management Centre (ADCMC) with twelve Abu Dhabi government entities, is divided into modules, including circulars, daily events, notifications and event logging, and gives details of the events and required steps to raise the level of the incident, if needed. In addition, the platform can be used to gather or specify a range of resources and capabilities that could be called upon to support the leading or supportive entities in time of emergencies.

Meanwhile, “TAMM” announced a range of new beneficial options available for Abu Dhabi Pay customers who use the facility to pay for government services. The new options include Abu Dhabi Pay credit cards, in collaboration with First Abu Dhabi Bank (FAB), Payment by Link and Samsung Pay.

During the second day of GITEX 2021, Abu Dhabi Customs launched the Invisible Customs initiative, which aims to improve the efficiency of the customs process, saving time for dealers, investors and traders, while enhancing trade movement and sustainable economic growth.

Day two also saw the Abu Dhabi Department of Culture and Tourism launch the Intangible Heritage Register, an online portal on the ‘CulturAll’ platform, and which stores information on more than 1,200 registered and approved heritage elements. 

Also announced on the second day of GITEX Technology Week 2021 was the Abu Dhabi Department of Energy (DoE)’s Energy and Water Consumption Heat Map Dashboard – a new tool designed to help customers and stakeholders assess the energy and water use of locations across Abu Dhabi and Al Ain. The dashboard enables users to determine the amount of energy and water consumed in specific areas, with access provided to all DoE stakeholders, including residential customers, building owners and energy managers. 

In addition, the Abu Dhabi Department of Energy (DoE) has developed a new model to simulate growth in water demand, allocation, which can present various environmental and socio-economic scenarios as well as management strategies to optimize all supply sources and inform water-related policy and decision making.

The first two days of Abu Dhabi Government’s participation at GITEX Technology Week 2021 witnessed the signing of several agreements and MoUs aimed at enhancing partnerships and collaboration between government entities and companies from the technology sector, including an MoU between the Department of Health and Hub71, an MoU between Abu Dhabi School of Government (ADSG) and Mohamed bin Zayed University of Artificial Intelligence (MBZUAI), an MoU between the Department of Municipalities and Transport (DMT) and Tahaluf Al Emarat Technical Solutions, an MoU between the Department of Municipalities and Transport (DMT) and Microsoft, an MoU between Department of Energy and Huawei, and a collaboration agreement between the Department of Health and the Department of Government Support.

This year’s theme of the Abu Dhabi Government’s participation at GITEX Technology Week, for the tenth year, is “Government of The Future”, and the pavilion highlights the successful collaboration of 31 government and academic entities in introducing 100 digital initiatives and projects as part of the emirate’s digital evolution.