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Lands Commission launches digital Client Service Access Unit in Volta Region

By Africazine

The Lands Commission in Ghana is taking a bold step towards modernizing land administration.

In a recent ceremony in Ho, the Volta Regional Office launched a new Client Service Access Unit (CSAU) and deployed the Enterprise Land Information System (ELIS). This initiative aims to enhance transparency and service delivery through digital technology, marking a significant milestone in the country’s land administration efforts.

Ghana’s Lands Commission Embraces Digital Transformation

The launch of the CSAU and ELIS is part of a nationwide strategy by the Lands Commission to modernize land administration. Dr. Wordsworth Odame-Larbi, the National Chairman, emphasized that the Commission must move away from outdated manual processes. He highlighted that digital technology can significantly improve efficiency and accountability in public institutions.

Dr. Odame-Larbi urged staff to adapt to these technological changes, stressing the importance of accuracy in data entry. Errors in the system could lead to long-term issues, making it crucial for personnel to be diligent and precise.

Ghana: Key figures on land administration transformation

  • Deployment of the Enterprise Land Information System (ELIS)
  • Establishment of the Client Service Access Unit (CSAU)

Commitment to Quality Service Delivery

The newly established CSAU will serve as the first point of contact for clients seeking land administration services. Dr. Odame-Larbi emphasized the need for professionalism and patience from staff in this unit. The quality of service delivered will play a critical role in building public confidence in the Lands Commission.

He reiterated that the transition to digital operations is irreversible, urging all staff members to embrace this change and contribute to the transformation.

Next Steps in Digital Land Administration

  • Staff training on the new Enterprise Land Information System (ELIS)
  • Implementation of digital records management
  • Enhancement of public access to land administration services

This digital transformation is set to revolutionize land administration in Ghana.

Lands Commission launches digital Client Service Access Unit in Volta Region

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