Saturday, September 18, 2021

Video chats and QR codes to unlock info enhance Dubai Municipality’s smart profile

The new normal is taking over in the aftermath of the pandemic, and contactless services have become essential, which is why virtual communication is bound to make an appearance among smart solutions. The lockdown displayed how video-conferencing can facilitate everything from online meetings to remote consultations and digital lessons, as long as high-tech devices and uninterrupted connectivity are accessible.

Dubai has an abundance of resources like superfast internet and gadgets required in public as well as personal life, which makes it the ideal City for implementation of socially distanced, intelligent services. This ecosystem is what has prompted all local authorities to introduce smart systems, and Dubai Municipality has been keeping up with other agencies when it comes to digitisation.

Months after announcing AI-driven mechanisms to monitor drainage and autonomous drones for farming, the local body has introduced virtual connectivity for consumers. On the lines of remote healthcare and smart police stations, the city’s municipality will now connect residents to employees via video chats.

The service has been rolled out at Dubai Municipality’s Al Manara centre, and will allow people to resolve their problems, or gain assistance with specific queries. The facility will also have a training corner, where Dubai residents will be guided about the functioning of the system, along with knowhow about conducting transactions seamlessly.

But video calls aren’t the only addition to Dubai’s smart public service lineup, as visitors at the centre can also access more information by scanning QR codes. Along with these digital keys for finding service data, solutions have also been customised for empowering senior citizens and people or determination.

Both of these smart mechanisms can also be accessed through smartphones, thanks to Dubai Municipality’s unified app.

As it enhances its own fleet of innovative tech, Dubai’s local body has also been tasked with ensuring that at least 25% of all buildings in the city are constructed via 3D printing by 2030.

Image: Shutterstock

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