JAGGAER/Tejari Connecting Middle East SMEs With Dubai Government Entities via Revamped Esupply Platform


JAGGAER, the world’s largest independent spend management company, has officially launched its newly updated eSupply platform, which includes a range of user-friendly features to streamline opportunities when collaborating with Dubai Government entities. 

The underlying technology and support services for the site is a partnership between JAGGAER/Tejari and Dubai Smart Government and acts as the online portal for suppliers to participate in online bidding tenders published by over 40 major Dubai Government entities. 

The platform will now provide real-time data for site visitors including active suppliers, current opportunities, running requests for information (RFI’s) and requests for quotes (RFQ’s). The website also offers support contact details for Arabic, English, French and Hindu. 

In addition, the platform also provides more succinct registration and login processes, outlines the range of participating Government entities, as well as hosting a resource library that offers tips and advice on how to navigate the eSupply portal most effectively.

Hany Mosbeh, Vice President Sales Middle East & Africa JAGGAER said: “We have updated and upgraded the site to primarily provide businesses with an easy-to-use platform, which is both secure and transparent while also simplifying the procedures for suppliers in the Middle East. In line with Smart Dubai 2021 targets, the platform provides a clean, digitalised, and paperless procurement process.”

Further underscoring its commitment to supporting SME’s, JAGGAER recently launched JAGGAER NOW.  According to the Ministry of Economy, SME’s account for more than 94% of the total number of companies operating in the UAE. In Dubai, the figure increases to 95%, employing 43% of the workforce and contributing 40% to Dubai GDP. The ready-to-implement solution has been specially created to support the SME community in the region.

“This has been a challenging time for the vast majority of businesses around the world with many having to adapt quickly to ensure their organisations’ remain competitive,” said Mosbeh.

“We have developed JAGGAER NOW, an enterprise-class solution for SMEs that eliminates the timely implementation process and high-entry cost which has always acted as a preventive measure for SME’s to utilise procurement technology. By automating manual tasks and freeing up valuable time for SMEs, we are supporting them to negotiate better deals which will be crucial for survival and support their growth in the long term,” he added.

JAGGAER NOW provides SME’s with a system that is ready to import in 30 business days, delivers almost immediate ROI by offering supplier management, sourcing, contracts, and eProcurement, as well as being able to expand with more capabilities in line with the company’s growth.  The technology used is based on the market-leading functionality of JAGGAER ONE, used by global leaders across all sectors.

JAGGAER has over 70 customers in the Middle East connected to a global network of 4 million suppliers in 70 countries around the world. The company has experienced tremendous growth in the region and now has plans to expand its location and headcount.