Dubai Police and General Motors Sign Memorandum of Understanding Towards Enhancing Road Safety Through Onstar Technology


General Motors (GM) and Dubai Police have signed a memorandum of understanding (MoU) to develop road safety and traffic management technologies in the UAE. Signed by Major General Engineer Kamel Butti Al-Suwaidi, Director General of Operations at Dubai Police and Gary West, Managing Director, OnStar and Future Mobility General Motors Africa and Middle East, the MoU strengthens the existing relationship between Dubai Police and GM, enabling them to collaborate seamlessly as they collectively work towards enhancing road safety in the UAE through innovative technology solutions. 

The signing of the MOU is the next step towards launching OnStar, GM’s pioneering in-vehicle safety and security technology, in the UAE, by allowing Dubai Police and OnStar to work together to support drivers when the unexpected happens. When an OnStar equipped GM vehicle is involved in an accident, the vehicle can automatically alert OnStar Advisors who will determine the severity of the accident and then transfer the information to the Operations Room at Dubai Police, allowing emergency responders to be informed on the specifics of the incident and act effectively, before even arriving onsite.

Commenting on the MOU signing, Major General Engineer Kamel Al Suwaidi said: “Under the guidance of His Excellency Lt. Gen. Abdullah Khalifa Al-Marri, Commander-in-Chief of Dubai Police, Dubai Police is committed to building and strengthening its co-operation with partners to jointly develop technology that enhance road safety. This MOU is an example of how Dubai Police is always working in the best interest of the community by delivering against Dubai Government’s overarching strategy to innovatively improve safety and security on the roads.”

The MOU also outlines that Dubai Police and GM will continue to work together to support and promote road safety, will collaborate with the aim to further develop the partnership, keeping the safety of Dubai’s drivers front-of-mind. Finally, the MOU also allows for the opportunity of testing innovative technology with Dubai Police. 

Luay Al Shurafa President and Managing Director of General Motors Africa and Middle East said, “We are honored to sign the MOU with Dubai Police, marking a milestone in connectivity and in-vehicle safety and security services in the Middle East. General Motors has been in the region for over 90 years, working closely with the visionary leadership to build smart, sustainable and advanced cities. Our vision of a future with Zero Crashes, Zero Emissions and Zero Congestion is perfectly aligned with this ambition and we are proud to be bold and supportive partners with the UAE government and the wider region, working towards a cleaner, brighter tomorrow.”

Gary West, Managing Director, OnStar and Future Mobility General Motors Africa and Middle East added: “We are delighted to celebrate this milestone for OnStar, a goal General Motors, Dubai Police and other key government stakeholders have been working towards. As we step forward into the next wave of mobility, it is more important than ever that we work hand-in-hand to make our cities smarter and our roads safer. With over 20 years’ global experience, OnStar is the regional leader when it comes to in-vehicle safety and security, forging the way with the Connected Car by ensuring that customers have peace of mind as they are driving a vehicle that will keep them safe and a real human will be with them in their time of need.”

For over 20 years, OnStar has been synonymous with safety and security, working hand in hand with local emergency services, ensuring drivers receive the right help when they need it most. This service will launch in UAE and select markets in the GCC soon. For more information, please visit